PROJECT UX LEAD - NON PROFIT ORGANIZATION - FINANCIAL SERVICES

A non-profit organisation is looking to expand their presence in Indonesia. With HQ in the US, they would expect this individual to be able to work in a very international and diverse team culture. The individual will also be expected to be passionate with their mission: providing financial inclusion to women, especially those in the rural areas.

Client Details

A non-profit organisation is looking to expand their presence in Indonesia. With HQ in the US, they would expect this individual to be able to work in a very international and diverse team culture. The individual will also be expected to be passionate with their mission: providing financial inclusion to women, especially those in the rural areas.

Description

You are expected to be passionate about how the power of financial can change one's lives and is well-served in design approaches and methodologies. Other responsibilities include:

• Developing solutions that represent the needs of the women customers and to drive the solutions that is impactful and scalable.
• Supporting the team both local and regional by providing advisory services.
• Designing, and developing commercially viable solutions and ensuring the roll out of the solutions.
• Leading the design engagements from the customer behavioural lense.
• Conducting market research to ideation, solution development, prototyping, user testing and project piloting.
• Facilitating design ideation, prototyping and user testing sessions.
• Utilising best practise and methodologies in behavioural and inclusion design.
• Actively involved in project management activities which is customer research, gathering and analysing data, collecting marketing intelligence, conducting competitors
• Developing strong understanding of the context of financial inclusion in order to develop the solutions.
• Developing and maintaining excellent client relationship and also internal team (regional and globally).
• Participating in various project activities such as market research, customer research, product designing, program assessment, marketing, IT set up, operations.
• Building the understanding of the financial services and fin-tech environment, key players, competitors

Profile

The successful applicant must have excellent communicator in both Bahasa and English and have to be passionate in their mission. Other requirement includes:

• Undergraduate degree from reputable universities, majoring in Design Business Management, Behavioral Science, Psychology, Finance, Economics, or other related fields.
• At least 3-5 years of working experience in Fin-Tech / E-commerce / Digital Financial Services, Consulting, Banking with exposure in roles such as Product / Strategy / User Experience / Business Design.
• Demonstrated experience in human-centered design and/or behavioural design.
• Working experience using various research methodologies (qualitative, quantitative data analysis and statistics).
• Track record in project management, managing multiple clients or projects.
• Ability to work with minimum supervision and ability to work remotely in an international set up.
• Ability to work in a problem-solving environment with good time-management skill.
• Willingness to travel.

Job Offer

Besides being part of mission-driven organisation, other offers are:

• Excellent remuneration
• Excellent working environment in a dynamic company
• Sense of purpose

To apply online please click the Apply button below. For a confidential discussion about this role please contact Imeiniar Chandra on +62 21 2958 8832