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HR PEOPLE ARE FROM MARS, CEO'S ARE FROM VENUS!
By Dr John Sullivan
Have you ever noticed that VP's of HR
almost never become CEO's at their own firm's? Think about it! Their failure to
move up is partially caused by the dramatic differences between how HR people
and CEO’s think and act?it’s almost like they are from different planets.
HR professionals have been fighting for years to gain the respect of CEO's and
managers. Many HR professionals have gained a degree of respect as business
partners. Now, however it's time to raise the level of HR recognition even
further. That means moving beyond the business partner level to become
"business leaders".
Competitive advantage HR
In order to make that transition, it is essential that senior HR professionals
begin to look at themselves as others see them. If you take a step back and look
at HR as an outsider would, you will see that HR people talk, think and respond
to issues differently then a CEO or CFO would. It's not difficult to see the
difference. Just read HR publications and visit HR websites. Compare the topics,
terminology and focus to those found in mainstream business magazines like CEO,
CFO and Fortune. You will see a profound difference.
CEO’s see business as a battlefield and they expect HR to provide the strategies
and the talent to give the firm a distinctive competitive advantage. I
call that role “competitive advantage HR? In stark contrast, HR is devoid of
“warriors? CEO’s are generally people that draw their “mentality?from
military, business school and competitive sports experiences. HR generally gets
over 50% of its employees from the social sciences, where cooperation and
helping the “less fortunate?is taught rather than competition.
“Our #1 opportunity is to build a competitive advantage, not to build benefit
plans for our organization?br>
VP of HR Cisco
I’ve met/ worked for over 100 VP’s of HR and dozens of CEO’s over the last few
years and although there are clearly exceptions, I’ve found that CEO’s and HR
executives are like oil and water. And I see little shrinkage in the immediate
future in the chasm between CEO's and HR executives. One can argue that CEO's
should become more like “us? However, it's more realistic to assume that if HR
professionals are truly to become “business leaders?that they must learn to
think, talk and act more like senior management, rather than vice versa.
BE FOREWARNED
This article is designed to make you think. It is by design critical of many in
the HR profession (even though generally HR people don’t take kindly to
criticism). I realize you can’t easily generalize about all HR professionals but
my research and observations have shown that we are in fact different. I don’t
believe it’s in our DNA but rather it’s a result of a history of promoting
people with a lack of line management experience and business degrees. I've been
in HR for over 30 years. I've served as a Chief Talent Officer for a Fortune 500
company, a professor in a business school and a CEO. During that time, I’ve
found that when you interview or observe CEO’s you find that they are
dramatically different then “we?are. They are generally aggressive types that
try to make a big splash and enjoy the direct line of fire while too many HR
executives are happy as staff officers. Unfortunately, if we choose to remain
comfortable as part of “overhead?we may also be simultaneously degrading the
importance of the “people function?to the level of purchasing, accounting and
shipping.
If VP’s of HR are to become future CEO's and business leaders we need to look at
our perspective, our thinking and our language and then dramatically shift it so
it comes more into alignment with the approach taken by senior business
executives!.
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